Privacy & Cookie Policy

Privacy Policy

ImmunoIVD AB respects your right to privacy and will handle any supplied information accordingly. This Privacy Policy explains how we collect and process your personal information and applies to the information that we collect on www.immunoivd.com and during any other interaction between you and ImmunoIVD AB.   In general, any personal information that you have given to ImmunoIVD AB or that is collected by us will be processed only for the purposes described in the present Privacy Policy or for a purpose that we communicate to you at the time of collection.

Information we collect

You may provide us with your personal information several ways:  

· By entering into a specific contract with us
· By placing an order with ImmunoIVD AB through www.immunoivd.com or by email, fax and phone
· By contacting us for technical or product support
· Providing feedback on ImmunoIVD AB’ s products and services
· When accessing www.immunoivd.com By filling in forms at events, exhibitions, conferences
· Through social media or by post

The information you provide us might include your name, job title, email address, affiliated company/institution, phone number, and/or area of research.

In some cases, we may collect information about you (name, job title, email addresses, the company/institution, research area) from public sources such as publications, scientific journals, social media and other trustworthy external sources such as events, exhibitions, conferences, networking sources who are legally permitted or required to disclose such information.

How we handle your information

Your personal information will only be used for the requested purpose and possible marketing purposes and will not be distributed elsewhere.   We use your personal information to:

· Fulfil the contract with you (to enable shipment and billing of orders)
· Help you with inquiries and technical support
· Provide you with information relevant to the products or service you have purchased
· Send you appropriate marketing information
· Perform customer surveys
· Perform market research and analysis to help serving you better

The information will not be sold, rented or distributed to others for external use. Customer credit card and account numbers will be used only for the fulfilment of individual purchases. We may share your personal information with trusted third parties that help us operate our business, such as credit card processing companies, shipping companies, business system support companies. By submitting personal information, you agree to that we process such information and may share such information with trusted parties’ business that help us run our business, e.g. shipping companies.   You can request access to the personal data we hold about you at any time and you can also request that we correct any personal data about you or request to have it removed. Some data retaining is required for inspection and audits defined by regional regulatory legislation, e.g. taxation and financial reporting as well as other factors as defined by regional governing entities.

Cookie Policy

CookiePolicy for ImmunoIVD (www.immunoivd.com)

What are cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.

How we use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings in the first-time visit pop-up window or pressing the "cookie-script icon" at the bottom left corner of the screen and make further adjustments in the settings.

The Cookies we set

In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

· This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on GoogleAnalytics cookies, see the official Google Analytics page.

More information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However, if you are still looking for more information then you can contact us on info@immunoivd.com or visit www.aboutcookies.org.uk for a deeper explanation of cookies.