Customer Support
Dedicated Technical Support

Feel confident knowing that PhD-level Application Specialists are available to assist you with every aspect of the procedure.
Whether you need help with screening kit usage, data analysis, or general inquiries, our experts are here to provide the comprehensive support.

About
Support
Benefit from the customer support from PhD-level Specialists, who offer exceptional expertise in newborn screening.
They know our products inside and out, ensuring you receive the most accurate and detailed guidance. With access to a wealth of insights from diverse situations and other customers, our specialists provide accurate solutions rapidly.
You can receive support in multiple languages, such as English, German, Dutch, Polish, Spanish, and Swedish.

Why choose ImmunoIVD?
3+
Years in business
>3
Years expertise in providing SCID screening assays
>0M
Newborns screened with SPOT-itâ„¢ kits each year
>35%
of employees are PhD-level specialists
We’re here to help.