We are committed to protecting your personal data and respecting your privacy. This Privacy Notice explains how we handle your personal data, your privacy rights, and how the law protects you.
Data Controller
ImmunoIVD AB, Box 1140, 131 52 Nacka Strand, Sweden is the data controller responsible for your personal data.
The data we collect about you
We may collect, use, store, and transfer different personal data about you, which we have grouped as follows:
- Identity data: Includes first name, last name, username, etc.
- Contact data: Includes billing address, delivery address, email address, and telephone numbers.
- Technical data: Includes IP address, login data, browser type and version, etc.
- Usage data: Includes information about how you use our website, products, and services.
How we use your personal data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data:
- To register you as a new customer.
- To process and deliver your order.
- To manage our relationship with you.
- To make suggestions and recommendations to you about goods or services that may be of interest to you.
- To be able to fulfill ISO standard requirements and regulatory requirements.
- To be able to conduct recruitments.
- To have a contact list in case of emergency.
Disclosures of your personal data
We may share your data with external third parties, such as service providers, professional advisers, and regulatory authorities, ensuring your data is protected.
Data security
We have implemented appropriate security measures to reduce the risk of personal data being accidentally lost, used, or accessed in an unauthorized way.
Data retention
We will only retain your personal data for as long as necessary to fulfill the purposes for which we collected it.
Your legal rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access, correction, erasure, restriction, transfer, or object to processing.
Cookies
You can set your browser to refuse all or some browser cookies or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.
The usage of third-party cookies are outside of our control. The providers may, at any time, change their terms of services, the purpose of use of cookies and other similar technologies. The current list of ImmunoIVD partners whose services ImmunoIVD uses or whose technologies is placed on ImmunoIVD website with the information about its policies are available below.
Hotjar: ImmunoIVD uses Hotjar to better understand its users needs and to optimize this service and experience. Hotjar is a technology service that helps better understand users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables ImmunoIVD to build and maintain its service with user feedback. Hotjar uses cookies and other technologies to collect data on ImmunoIVD users’ behaviour and their devices. This includes a device’s IP address (processed during the session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display ImmunoIVD website. Hotjar stores this information on ImmunoIVDs behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on ImmunoIVDs behalf. For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.
Google Analytics 4 (GA4): ImmunoIVD uses Google Analytics 4, a web analytics service provided by Google, to collect information about how visitors interact with ImmunoIVD website. GA4 uses cookies and similar technologies to analyze website usage, such as pages visited, time spent on the site, and user interactions. By consenting to analytics cookies via our cookie consent pop-up, it allows ImmunoIVD to use GA4 for understanding user behaviour and improving its website and services. If one chooses to decline analytical cookies, no data will be collected or sent to Google Analytics.
More information about how Google collects and processes data can be found here: Privacy Policy – Privacy & Terms – Google and Data privacy and security – Tag Manager Help.
Changes to the privacy notice
Any changes we may make to our privacy notice in the future will be posted on this page, on the ImmunoIVD webpage (https://www.immunoivd.com) and, where appropriate, notified to you by email.
Contact us
You can prevent the setting of cookies by adjusting the settings in the first-time visit pop-up window or pressing the “cookie-script icon” at the bottom left corner of the screen and make further adjustments in the settings.
The Cookies we set
For any queries related to your data privacy, please contact us at: [email protected]